So I made my decision - I will go with the second hospital. The coordinator is wonderful, they have a living donor advocate (which I have heard is really important) and they are a larger program.
I have gotten so much help this week - first I spoke to a living donor in NY on Sunday, then Monday I had lunch with Bill Freeman, and yesterday I talked to the donor buddy I got through this website. We live only miles from each other and she knows both hospitals well. Turns out we are the same age, too, and she has offered to be with me through the process! She was SO nice and seemed very excited about this.
So I sent an email to the hospital just now and told the coordinator about my decision. Very excited!! Of course, trying to not get too excited, since anything could happen - I could not get approved, or I could have something hidden that I don't know about, etc. etc...